Customer Reviews - The Resume Center

Your feedback helps us keep quality high.

Real Customer Reviews About Us

You can either leave a public and unmoderated review on a legitimate third party review platform of choice (i.e.: Google, TrustPilot or Yelp), or directly with us once we've finished working on your order. Keep your eyes open for fake review sites; there are many of them at the moment and all highly ranked by Google.

Please make sure you read our few 1 and 2 star reviews as well as our many 3, 4 and 5 star ones - challenge us with any of your worries or concerns in relation to what you've seen - no matter where you read it. We're happy to go into detail.

A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.

We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!

If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!

We are proud to be one of the best Resume writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).




All Reviews

4.5 out of 5
24 rating(s)
5 star
87%
4 star
0%
3 star
0%
2 star
0%
1 star
13%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.

Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;

  • By providing additional timestamps via our Verified Purchase badge.
  • By publishing reviews swiftly whether they are good or bad (as well as responding to them).
  • By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
  • As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
M
Michael Charnley
Absolutely the best
Reviewed on | Professional LinkedIn Profile |Verified Purchase

They are so knowledgeable and knew what were the important aspects of my career to highlight

Anne Matthews
Professional resume services
Reviewed on | Professional LinkedIn Profile |Verified Purchase

The ResumeCenter has an excellent secure online system to exchange documents and give feedback during the process. Jeff did a great job of pulling together resume, cover letter and LinkedIn profile offering suggestions on how to improve my online presence.

I purchased their services for my niece who is looking to switch careers and she is over the moon with her new resume and cover letter.

L
Liza
Excellent writing skills
Reviewed on | Cover Letter |Verified Purchase

James listens and delivers!

Bruno Militzer
LinkedIn Profile is updated to new standards
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Jeff really helped me update my LinkedIn Profile now I have all my experience up to date.

Bruno Militzer
Revamped Cover Letter
Reviewed on | Cover Letter |Verified Purchase

Jeff managed to really highlight what is the most important aspect of my Cover Letter, which is brief but very descriptive.

Bruno Militzer
New CV Revamped
Reviewed on | Senior Resume Writing |Verified Purchase

Jeff really helped me cut down my CV down to two pages which is great especially when looking for new work and with many years of experience I never knew that I could shorten down my CV.

cyntavia e. simmons seney
Very well Written
Reviewed on | Senior Resume Writing |Verified Purchase
L
Liza
James is a fantastic writer
Reviewed on | Basic Career Update |Verified Purchase

He understood exactly how I wanted the update and he organized it perfectly..he actually revamped it to add new verbiage and made the resume pop. He is the writer to use

M
Michael O
A Thorough Professional Review
Reviewed on | CV/Resume Review Call |Verified Purchase

I like that my resume was given attention to a thorough professional review. The call came across as very personal and detailed too. The corrections were totally on point. I recommend.

P
Preye
Resume Review
Reviewed on | CV/Resume Review Call |Verified Purchase
G
Gunel Shukurova Jamaladdin
I love it
Reviewed on | Professional LinkedIn Profile |Verified Purchase

As an international applicant with 15 years of work history, who has newly discovered that global resume format has different qualities, I have searched for resume writing companies and contacted for free resume review (I am grateful to all of them for free review opportunities, in addition the tips they provide). James Innes Group explained me all detailes on the phone (I have already left one review related with this first step) which made me sure that this is the right company to work with. I requested a new resume, cover letter and Linkedin profile.

First I was requested to chose a template and express my needs and based on that one of the resume writers was assigned to me. I'd liek to thank Ozzy, too. I had a chance to review the first draft and make my comments. However the collaboration with Ozzy did not continue due to technical reasons and I was assigned to work with Claire.

Working with Claire was wonderful. We did not waste time on explaining too long what I am looking for in my resume and cover letter. She took the inititative to change the template in accordance with my experience and background, personally approached to my needs and gave me a lot of explanations and information which helped me to navigate (it is very important for me). 2 resume drafts were enough.

The cover letter is very rich and editible. Little more about the cover letter I wrote in my other reviews.

I expected the Linkedin profile instructions to be a couple pages. But it came as a rich document with a lot of necessary information, tips and guidance.

If to summarize alongside with receiving the requested documents, I received the necessary guidance and explanation which helped me to understand why, when, where :) The only uncomfortable side is you need little patience, since communication goes through email registration/passcode system in the portal of the company for transparency purposes and you can't communicate with writers personally and quickly via your own email for faster results. Now I think that it is good, since the writers need time to do their job as it is a creative process.

I greatly reccommend James Innes Group for resume, cover letter and Linkedin profile writing and will cooperate with them in future with great pleasure.

G
Gunel Shukurova Jamaladdin
Great result
Reviewed on | Cover Letter |Verified Purchase

As an international applicant with 15 years of work history, who has newly discovered that global resume format has different qualities, I have searched for resume writing companies and contacted for free resume review (I am grateful to all of them for free review opportunities, in addition the tips they provide). James Innes Group explained me all detailes on the phone (I have already left one review related with this first step) which made me sure that this is the right company to work with. I requested a new resume, cover letter and Linkedin profile. First I was requested to chose a template and express my needs and based on that one of the resume writers was assigned to me (thank you Ozzy). I had a chance to review the first draft and make my comments. However the collaboration with Ozzy did not continue due to technical reasons and I was assigned to work with Claire. Working with Claire was wonderful. We did not waste time on explaining too long what I am looking for in my resume and cover letter. She took the inititative to change the template in accordance with my experience and background, personally approached to my needs and gave me a lot of explanations and information which helped me to navigate (it is very important for me). 2 resume drafts were enough.

The cover letter is very rich and editible. The author has provided me with alternative paragraphs to chose. There is a freedom to change and edit based on personal options. I am very satisfied. She puts into words every small idea which came to my mind but I could not put into words. I love it to be very detailed and written with care and responsibility.

The Linkedin profile instructions contain a lot of necessary information.

If to summarize alongside with receiving the requested documents, I received the necessary guidance and explanation which helped me to understand why, when, where :) The only uncomfortable side is you need little patience, since communication goes through email registration/passcode system in the portal of the company for transparency purposes and you can't communicate with writers personally and quickly via your own email for faster results. Now I think that it is good, since the writers need time to do their job as it is a creative process. I greatly reccommend James Innes Group for resume, cover letter and Linkedin profile writing and will cooperate with them in future with great pleasure.

G
Gunel Shukurova Jamaladdin
Ideal result
Reviewed on | Senior Resume Writing |Verified Purchase

As an international applicant with 15 years of work history, who has newly discovered that global resume format has different qualities, I have searched for resume writing companies and contacted for free resume review (I am grateful to all of them for free review opportunities, in addition the tips they provide). James Innes Group explained me all detailes on the phone (I have already left one review related with this first step) which made me sure that this is the right company to work with. I requested a new resume, cover letter and Linkedin profile. First I was requested to chose a template and express my needs and based on that one of the resume writers was assigned to me (thank you Ozzy). I had a chance to review the first draft and make my comments. However the collaboration with Ozzy did not continue due to technical reasons and I was assigned to work with Claire. Working with Claire was wonderful. We did not waste time on explaining too long what I am looking for in my resume and cover letter. She took the inititative to change the template in accordance with my experience and background, personally approached to my needs and gave me a lot of explanations and information which helped me to navigate (it is very important for me). 2 resume drafts were enough. The cover letter is very rich and editible. The Linkedin profile instructions contains a lot of necessary information. If to summarize alongside with receiving the requested documents, I received the necessary guidance and explanation which helped me to understand why, when, where :) The only uncomfortable side is you need little patience, since communication goes through email registration/passcode system in the portal of the company for transparency purposes and you can't communicate with writers personally and quickly via your own email for faster results. Now I think that it is good, since the writers need time to do their job as it is a creative process. I greatly reccommend James Innes Group for resume, cover letter and Linkedin profile writing and will cooperate with them in future with great pleasure.

K
Kriz
GREAT SERVICE!!
Reviewed on | Resume Writing |Verified Purchase

I am very happy with my Resume! Thank you so much!

M
May- Writer
Glad to be of help!
d
divyanshu dubey
resume review call
Reviewed on | CV/Resume Review Call |Verified Purchase

i liked the way everything went and i understood alot of errors i was making while writing my resume for which i wanted a professional review which i got as well and that was a good experience.

J
J
Huge Selling Point
Reviewed on | Professional LinkedIn Profile |Verified Purchase

To have my LinkedIn profile mirror my resume and cover letter is a major plus for me to be seen by my future employers. It's great to have it put together like it was.

J
Jerome Floyd
I
Reviewed on | Cover Letter |Verified Purchase

I

Peter- Chief Executive Officer
We'd love to have your constructive feedback so we can act upon it and make sure you feel you have got your money's worth out of our services. We reached out on your order to see if you had any additional feedback as we hadn't heard anything from you in over a year until you posted this one star review out of the blue without any further comment.
J
Jerome Floyd
Okay
Reviewed on | Resume Writing |Verified Purchase

Hi

Peter- Chief Executive Officer
We'd love to have your constructive feedback so we can act upon it and make sure you feel you have got your money's worth out of our services. We reached out on your order to see if you had any additional feedback as we hadn't heard anything from you in over a year until you posted this one star review out of the blue without any further comment.
R
Raghvendra Kumar Mishra
Got very critical feedback
Reviewed on | CV/Resume Review Call |Verified Purchase

I got few important area of improvement in my resume.

E
Eduardo Denis
Great and helpful team!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Quick services

E
Eduardo Denis
Great and helpful team!
Reviewed on | Cover Letter |Verified Purchase

Quick service

E
Eduardo Denis
Great helpful team!!!
Reviewed on | Resume 5 Years or Less |Verified Purchase

I loved how quick it was to get my resume and cover letter done.

H
Hannie
They are LEGIT
Reviewed on | CV/Resume Review Call |Verified Purchase

They were honest and straight forward with me. I really appreciate the fact that they took the time to go over the entire resume with me on the call. I really recommend this site.

S
S.Smith
Wasn�t impressed
Reviewed on | Senior Resume Writing |Verified Purchase

I sent my résumé back about six times for basic wording and spelling mistakes. I’ve used this company previously and it was pretty good. this last time the writer that they assigned to my résumé wasn’t the best. In fact I paid $140 while I’m out of work And I plan on making updates to it again as it’s not exactly what I was looking for after I had mentioned to her on several occasions what I needed. I was tired of going back-and-forth and I was in a rush so I accepted it as is.

K
Katy- Chief People Officer
I was very sorry to learn that you were not, in fact, happy with the resume that was prepared for you. I can see that your order was placed on 1st August, without any express service, a writer was promptly assigned and an initial draft sent over on the 5th August. During the course of that very same day, Louise responded to all of your feedback very quickly, ultimately sending across five drafts. You provided feedback after draft 3 saying "This looks great" and providing just some minor amendments, after which it "looks ready to approve". A couple of minor adjustments later, the final draft was sent and we heard nothing further from you. At no point were we aware that you felt it wasn't what you were looking for, or indeed that you were in a rush. You mention here that you plan to make further updates, and we would love to help you with that so do please get in touch directly with some more specific feedback on your remaining concerns.