Customer Reviews - The Resume Center USA

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Please make sure you read our few 1 and 2 star reviews as well as our many 3, 4 and 5 star ones - challenge us with any of your worries or concerns in relation to what you've seen - no matter where you read it. We're happy to go into detail.

A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.

We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!

If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!

We are proud to be one of the best Resume writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).




JIGReviews

The Resume Center USA

4.7 out of 5
 | 86 reviews
5 star
89%
4 star
3%
3 star
2%
2 star
0%
1 star
6%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.

Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;

  • By providing additional timestamps via our Verified Purchase badge.
  • By publishing reviews swiftly whether they are good or bad (as well as responding to them).
  • By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
  • As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
A profile picture depicting Sean Remington.
Sean Remington
I’m so relieved, this was the perfect solution!
Reviewed on | Premium Resume Writing |Verified Purchase

After 20 years in one profession I’m changing careers and was perplexed on how to deliver a relevant resume focused on this new field. I read glowing reviews about Claire so signed up and was excited when I was assigned to her. She nailed it! I’m so impressed with her compassion and professionalism on our call, it was an extremely personalized process where she listened to my goals & concerns, then wrote an ideal resume to accomplish my aspirations. I just approved my resume and will continue into the next steps of having a LinkedIn review, cover letter drafted, and applying for jobs (transmitting this resume). Thank you!

M
Mike
The Resume Pros
Reviewed on | Resume Writing |Verified Purchase

Awesome service. Great communication. Top notch!

R
Robyn
Amazing!
Reviewed on | Advanced Career Resume |Verified Purchase

James did an amazing job on my resume. As I was reading it I was thinking I would hire myself if I was an employer! He was extremely professional and kept in touch with me throughout the process.

N
Nancy Flores
Career Boost Unleashed: Claire's Expertise Shines in Crafting an Impressive Resume, Cover Letter, and LinkedIn Profile!
Reviewed on | Cover Letter |Verified Purchase

I can't speak highly enough about Claire's exceptional work on my resume, cover letter, and LinkedIn page. Her attention to detail and ability to highlight my strengths surpassed my expectations. Claire is undoubtedly the best, and I am extremely satisfied with the results. I highly recommend her services to anyone seeking a top-notch professional in this field.

A profile picture depicting Mark.
Mark
Excellent Job!
Reviewed on | Specialist Resume |Verified Purchase

Clair interviewed me and took the rough draft of my CV. She then turned it into a spectacular resume. I was impressed. Throughout the process, she answered all my questions and gave great advice. I am recommending Claire and your company to anyone who needs resume services.

A profile picture depicting Mark.
Mark
Impressive Performance
Reviewed on | Specialist Resume |Verified Purchase

Claire took the information I gave her and created a very impactful resume. I was actually surprised by how great it came out.

A profile picture depicting Shayna.
Shayna
Photo-JIG
Reviewed on | Photo-JIG |Verified Purchase

Looks good!!!

A profile picture depicting Shayna.
Shayna
LinkedIn Profile Banner
Reviewed on | LinkedIn Profile Banner |Verified Purchase

So far good, I am satisfied with my profile!!!

A profile picture depicting DannyMo.
DannyMo
As professional as can be! Great service.
Reviewed on | Resume Review Call |Verified Purchase

This was one of the (if not THE) best experiences concerning my resume, of all time! The professional on the call with me was very friendly, but also entirely straight to the point. Every word she said was filled with intent and crucial info about the topic at hand. We went over my resume from top to bottom and found all the key points that I could change or even just rearrange to get a better result in my job search. I wholeheartedly support this service and would advise anyone in need of a great resume to use this service in its entirety. Also, reviewer's name was Denise - she is a very skilled and wholesome professional with a passion for her work, she knows her stuff! Rock on!

A profile picture depicting YAN MYO AUNG.
YAN MYO AUNG
Google
Reviewed on | ATS Optimization |Verified Purchase
A profile picture depicting YAN MYO AUNG.
YAN MYO AUNG
Google
Reviewed on | Advanced Career Resume |Verified Purchase
A profile picture depicting YAN MYO AUNG.
YAN MYO AUNG
Google
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase
A profile picture depicting YAN MYO AUNG.
YAN MYO AUNG
Google
Reviewed on | Cover Letter |Verified Purchase

Like

A profile picture depicting JACOB.
JACOB
HARMONIZING CV TO FOCUS ON TERGET AUDIENCE
Reviewed on | Resume Review Call |Verified Purchase

JOB APPLICATION

A profile picture depicting Mark.
Mark
Denise told me how to make my resume more impactful.
Reviewed on | Resume Review Call |Verified Purchase

I got many pointers on how to make my resume stand out.

M
Miftaul
Professional and concise
Reviewed on | Resume Review Call |Verified Purchase

Helpful tips on how you can improve your resume based on your current resume. The focus is on making it ATS friendly.

J
Jennifer G
Professional and Knowledgble
Reviewed on | Cover Letter |Verified Purchase

Alisdair did an excellent job composing my cover letter. It was my first cover letter, and I was overwhelmed finding the right words, but thanks to him, I provided the necessary information, and he composed a tailored CV. I would highly recommend their services!

J
Jennifer G
Extremely Satisfied
Reviewed on | Early Career Resume |Verified Purchase

I required help with my resume as it needed to be updated. Alisdair, who was the person who provided the service, went above and beyond my expectations. I am very content with my new and updated resume. I highly recommend him to anyone looking for assistance with their resume!

S
Sonia
Brought my experience together to show me in the best light.
Reviewed on | Specialist Resume |Verified Purchase
A profile picture depicting Shayna.
Shayna
Resume Review Call
Reviewed on | Resume Review Call |Verified Purchase

I like how the resume review went, Denise had given me some insight based on how to go about making improvements on my resume and what to highlight!!!

A profile picture depicting Shayna.
Shayna
Early Career Resume
Reviewed on | Early Career Resume |Verified Purchase

I like the formatting of my new resume, I felt that my old resume needed an update and I'm definitely pleased with the results!!!

A profile picture depicting Shayna.
Shayna
Cover Letter
Reviewed on | Cover Letter |Verified Purchase

I liked how I was able to have a cover letter that was well written and precise.

A profile picture depicting Shayna.
Shayna
Early Career LinkedIn Profile
Reviewed on | Early Career LinkedIn Profile |Verified Purchase

I like the formatting of my LinkedIn profile along with the additional suggestions I could

use to better help attract more connections.

A profile picture depicting Isaac Ubam.
Isaac Ubam
Everything
Reviewed on | Resume Review Call |Verified Purchase

Resume

A
Ariane
Very efficient
Reviewed on | Next Step Resume |Verified Purchase

I received my resume in less than 24 hours and I am very happy.

A
Amarachi
So detailed
Reviewed on | Resume Review Call |Verified Purchase

I use your service to review my resume and I like how I was attended with detailed information.

A profile picture depicting Maylen FONSECA RAMÍREZ.
Maylen FONSECA RAMÍREZ
amazing job
Reviewed on | Next Step LinkedIn Profile |Verified Purchase

resume

A profile picture depicting Maylen FONSECA RAMÍREZ.
Maylen FONSECA RAMÍREZ
very efficient.
Reviewed on | Cover Letter |Verified Purchase

resume

A profile picture depicting Maylen FONSECA RAMÍREZ.
Maylen FONSECA RAMÍREZ
very efficient, time manner and good quality.
Reviewed on | Next Step Resume |Verified Purchase

I used for a resume. I'm very satisfied.

A profile picture depicting Fidelis Adah.
Fidelis Adah
Excellent
Reviewed on | Resume Review Call |Verified Purchase

She was audible and accurate.

Overall, she’s Good at what she dose

Great call.

A profile picture depicting Chuka.
Chuka
Having a good summary, showing impact and key achievements and presenting the more important information first
Reviewed on | Resume Review Call |Verified Purchase

I love how well-spoken and friendly she was. And I'd definitely recommend her to my friends as she not just helped access my cv in a constructive way but also boosted my confidence in other ways. Thanks a bunch

A profile picture depicting Bolajoko Adeyemi.
Bolajoko Adeyemi
Skills relevant to your job role, the responsibilities you have had and your impact/achievments on that role.
Reviewed on | Resume Review Call |Verified Purchase

I liked speaking with Denis who was patient enough to ensure that i understood her review of my resume with me, she ecouraged me to ask questions and gave simple answers to my questions

M
Mark U
Very detailed and helpful review
Reviewed on | Resume Review Call |Verified Purchase

The review was straight to the poitn and highlighted opportunity areas. Definitely would be looing into getting a more detailed review.

C
Chris
They got my resume on point
Reviewed on | Standard Refresh |Verified Purchase

They got my resume on point

I
Il
Super helpful
Reviewed on | Resume Review Call |Verified Purchase

I loved how constructive the feedback was and drew on the strengths and weaknesses of my resume. Denise encouraged me and sent me resources to assist me with the improvements she suggested.

S
Samar
Cv
Reviewed on | Cover Letter |Verified Purchase

I highly recommend Claire , she is professional, considerate and extremely helpful..

S
Samar
Cv draft
Reviewed on | Premium Resume Writing |Verified Purchase

Fast response and highly professional

More than I expected

Highly recommend

S
Samar
Premium 30min phone call
Reviewed on | Premium 30 Min Phone Call |Verified Purchase

I had fast response from Claire .

Claire is very professional and honest ,asks about everything I do at my career, she knows well how to present the information even simple ones in a highly complex manner to appear complex and relevant .

S
Sonia
This was a disappointing experience that wasted my time.
Reviewed on | Advanced Career LinkedIn Profile |Verified Purchase

I had to go through several revisions on just my CV. Tons of misspells, and I repeated mistakes. I paid to have a professional CV, Cover letter and Linked. I received non of that as per now.

T
Tanisha
Impressive service
Reviewed on | Resume Review Call |Verified Purchase

The way Aelita tried to talk to me pacing down her fast accent really touched my heart as she understood that english is not my first language and I may not able to get what she was saying. Thank you Aelita

C
Cathy Ugueto
Resume Over the phone review
Reviewed on | Resume Review Call |Verified Purchase

Excellent service. Very informative and knowledgeable when it comes to identifying the weak points of a resume and what needs to be done to make it stand out when applying for jobs. Love how she follow up after the call ended. Great service and highly recommend it.

M
M Alexis
Quality work
Reviewed on | Cover Letter |Verified Purchase
M
M Alexis
Quality
Reviewed on | Next Step Resume |Verified Purchase

Prompt and well-written work

A profile picture depicting Ed Torres.
Ed Torres
Jeff was very professional and knowledgable - a pleasure to work with
Reviewed on | Specialist Resume |Verified Purchase
A
Ayman
Greate Service thank you.
Reviewed on | Resume Review Call |Verified Purchase

Most important points were clearly highlighted and well explained.

A profile picture depicting Mark.
Mark
Long-winded sentenses based on other documents
Reviewed on | Resume Review Call |Verified Purchase

I paid USD 230 for a premium service but it took more than 2 weeks to receive the first draft, which was long-winded and felt more like a copy than a dedicated written resume. I asked for customer support but no response was received. Very dissapointed.

A profile picture depicting Yahia Elmonier.
Yahia Elmonier
Fast Service
Reviewed on | Early Career Resume |Verified Purchase
A profile picture depicting Maher Messaoudi .
Maher Messaoudi
The important points to have a good resume
Reviewed on | Resume Review Call |Verified Purchase

Very helpful remarks and tricks to improve my resume.

A profile picture depicting Roshan T Sardeen.
Roshan T Sardeen
How would you creat my CV in very professional manner
Reviewed on | Specialist Resume |Verified Purchase

I like when you keep asking question, that will, hence, more required information. I use this services to prepare a professional CV, that can be helpful for my future Jobs

M
Mildred A.
Such an invaluable service!
Reviewed on | Specialist Resume |Verified Purchase

When I decided it was time for a change of jobs, I did the usual - apply for every job I thought was a good fit for me. After not receiving responses from all four organisations I had applied to, I decided it was time for a change. Thanks to Zeth, I learnt that I had a whopping 15 years of experience that I was not selling as well as I should have. I now have an edited resume and I am more confident applying for jobs. I am a satisfied client.

D
Daniel Ortiz
Quick and efficient turnaround
Reviewed on | Specialist Resume |Verified Purchase

I liked the quick turnaround and professionalism. One suggestion would be to have individuals more familiar with the industry they are writing resumes for to provide better wording recommendations.

T
Tommy Burgos
Very professionally written
Reviewed on | Standard Resume Up To 10 Years |Verified Purchase
R
Rohith Guptha
How to build your Resume
Reviewed on | Resume Review Call |Verified Purchase

You will get to know what I am? Having a good good conversation with the best person will make you more focused. Over all excellent.

It's Avery good platform to test your resume and skill wise.

T
Tommy Burgos
very well written
Reviewed on | Standard Resume Update |Verified Purchase
D
Daniella Nneamaka
Resume call review
Reviewed on | Resume Review Call |Verified Purchase

It was really helpful, warm and insightful. Resume center indeed has a team of experts.

K
Kareem
Amazing LinkedIn Profile
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I hadn't even realized the level of detail you can put into a LinkedIn, much less what recruiters are looking for and what important beats to hit. I did a resume, cover letter, and this linkedin. It's clear I can tell a full story now for recruiters. This LinkedIn profile alone was worth the full price of the entire set. Ian really nailed it with this. I'm confident I have a strong LinkedIn for years to come, and I'd do this investment any time. I'll definitely be coming back in years to come.

K
Kareem
High Quality Cover Letter
Reviewed on | Cover Letter |Verified Purchase

I received an extremely high cover letter from my reviewer. Writing isn't my skill set so it's nice to have someone quality you can trust to put a strong Cover letter together.

K
Kareem
Amazing Deal!
Reviewed on | Advanced Career Resume |Verified Purchase

This was an incredible deal for the quality of a professional resume I received. It's clear my reviewer knew his stuff. I never would have been able to put together this kind of resume myself. I'm really looking forward to the job search because I have such a strong resume.

K
Kareem
Ian was extremely patient and helpful
Reviewed on | 30 Min Phone Call |Verified Purchase

Ian was extremely patient and helpful during the experience. I wasn't sure what to expect but he was very clear about what would be good to put together and how the experience was going to be. It was really reassuring, and I knew it'd be worth the money as soon as I got off the call.

L
Lesly
Deadline
Reviewed on | Early Career Resume |Verified Purchase

I like the communication, they keep me posted on everything. They respect their deadline. May, the writer has done a wonderful job on my resume.

T
Tyler A.
Professional structure
Reviewed on | Professional LinkedIn Profile |Verified Purchase

solid recommendations for my Linkedin profile

T
Tyler A.
resume
Reviewed on | Advanced Career Resume |Verified Purchase

It could be that my field demands different requirements than the corporate space but I found myself making a number of changes in wording and structure to make the resume relevant to the job I am applying for. There seemed to be a difference in spelling, grammar and terminology standards as it seemed the writer was using a UK style of English and I am based in the US. I appreciated her prompt response and she was very easy to work with I just feel that my occupation may not line up 100% with JIGs typical client base. Overall it was good product and experience just required more work on my end that I would have hoped to make it something I felt comfortable submitting.

L
Liza
James never disappoints!
Reviewed on | Copywriting of 500 Words |Verified Purchase

Extremely talented and creative writer

R
Rodney Herod
Zeth was extremely helpful!
Reviewed on | Resume Review Call |Verified Purchase

I greatly enjoyed the 15-minute call with Zeth. He was direct, concise, addressed my needs, and gave constructive, actionable advice. Every minute of the call was filled with useful information. He was not rambling to consume 15 minutes. It offered optimal value without overselling. I assume him to be a person of integrity and I will definitely be reaching out as soon as my finances allow next month.

M
Michael Charnley
Absolutely the best
Reviewed on | Professional LinkedIn Profile |Verified Purchase

They are so knowledgeable and knew what were the important aspects of my career to highlight

A profile picture depicting Anne Matthews.
Anne Matthews
Professional resume services
Reviewed on | Professional LinkedIn Profile |Verified Purchase

The ResumeCenter has an excellent secure online system to exchange documents and give feedback during the process. Jeff did a great job of pulling together resume, cover letter and LinkedIn profile offering suggestions on how to improve my online presence.

I purchased their services for my niece who is looking to switch careers and she is over the moon with her new resume and cover letter.

L
Liza
Excellent writing skills
Reviewed on | Cover Letter |Verified Purchase

James listens and delivers!

A profile picture depicting Bruno Militzer.
Bruno Militzer
LinkedIn Profile is updated to new standards
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Jeff really helped me update my LinkedIn Profile now I have all my experience up to date.

A profile picture depicting Bruno Militzer.
Bruno Militzer
Revamped Cover Letter
Reviewed on | Cover Letter |Verified Purchase

Jeff managed to really highlight what is the most important aspect of my Cover Letter, which is brief but very descriptive.

A profile picture depicting Bruno Militzer.
Bruno Militzer
New CV Revamped
Reviewed on | Senior Resume Writing |Verified Purchase

Jeff really helped me cut down my CV down to two pages which is great especially when looking for new work and with many years of experience I never knew that I could shorten down my CV.

L
Liza
James is a fantastic writer
Reviewed on | Basic Career Update |Verified Purchase

He understood exactly how I wanted the update and he organized it perfectly..he actually revamped it to add new verbiage and made the resume pop. He is the writer to use

M
Michael O
A Thorough Professional Review
Reviewed on | CV/Resume Review Call |Verified Purchase

I like that my resume was given attention to a thorough professional review. The call came across as very personal and detailed too. The corrections were totally on point. I recommend.

P
Preye
Resume Review
Reviewed on | CV/Resume Review Call |Verified Purchase
K
Kriz
GREAT SERVICE!!
Reviewed on | Resume Writing |Verified Purchase

I am very happy with my Resume! Thank you so much!

A profile picture depicting null.
May- CV Writer
Glad to be of help!
d
divyanshu dubey
resume review call
Reviewed on | CV/Resume Review Call |Verified Purchase

i liked the way everything went and i understood alot of errors i was making while writing my resume for which i wanted a professional review which i got as well and that was a good experience.

J
J
Huge Selling Point
Reviewed on | Professional LinkedIn Profile |Verified Purchase

To have my LinkedIn profile mirror my resume and cover letter is a major plus for me to be seen by my future employers. It's great to have it put together like it was.

J
Jerome Floyd
I
Reviewed on | Cover Letter |Verified Purchase

I

A profile picture depicting null.
Peter- Chief Executive Officer
We'd love to have your constructive feedback so we can act upon it and make sure you feel you have got your money's worth out of our services. We reached out on your order to see if you had any additional feedback as we hadn't heard anything from you in over a year until you posted this one star review out of the blue without any further comment.
J
Jerome Floyd
Okay
Reviewed on | Resume Writing |Verified Purchase

Hi

A profile picture depicting null.
Peter- Chief Executive Officer
We'd love to have your constructive feedback so we can act upon it and make sure you feel you have got your money's worth out of our services. We reached out on your order to see if you had any additional feedback as we hadn't heard anything from you in over a year until you posted this one star review out of the blue without any further comment.
R
Raghvendra Kumar Mishra
Got very critical feedback
Reviewed on | CV/Resume Review Call |Verified Purchase

I got few important area of improvement in my resume.

H
Hannie
Communication is A1.
Reviewed on | CV/Resume Writing |Verified Purchase

I am super pleased with the James Innes Group. They communicate with me every step of the way. The work that was done for my CV was phenomenal. It is beyond what I expected; from my CV review to actually doing it for me. I cannot express how pleased I am right now.

E
Eduardo Denis
Great and helpful team!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Quick services

E
Eduardo Denis
Great and helpful team!
Reviewed on | Cover Letter |Verified Purchase

Quick service

E
Eduardo Denis
Great helpful team!!!
Reviewed on | Resume 5 Years or Less |Verified Purchase

I loved how quick it was to get my resume and cover letter done.

H
Hannie
They are LEGIT
Reviewed on | CV/Resume Review Call |Verified Purchase

They were honest and straight forward with me. I really appreciate the fact that they took the time to go over the entire resume with me on the call. I really recommend this site.

S
S.Smith
Wasn�t impressed
Reviewed on | Senior Resume Writing |Verified Purchase

I sent my résumé back about six times for basic wording and spelling mistakes. I’ve used this company previously and it was pretty good. this last time the writer that they assigned to my résumé wasn’t the best. In fact I paid $140 while I’m out of work And I plan on making updates to it again as it’s not exactly what I was looking for after I had mentioned to her on several occasions what I needed. I was tired of going back-and-forth and I was in a rush so I accepted it as is.

A profile picture depicting null.
Katy- Chief People Officer
I was very sorry to learn that you were not, in fact, happy with the resume that was prepared for you. I can see that your order was placed on 1st August, without any express service, a writer was promptly assigned and an initial draft sent over on the 5th August. During the course of that very same day, Louise responded to all of your feedback very quickly, ultimately sending across five drafts. You provided feedback after draft 3 saying "This looks great" and providing just some minor amendments, after which it "looks ready to approve". A couple of minor adjustments later, the final draft was sent and we heard nothing further from you. At no point were we aware that you felt it wasn't what you were looking for, or indeed that you were in a rush. You mention here that you plan to make further updates, and we would love to help you with that so do please get in touch directly with some more specific feedback on your remaining concerns.
C
Crystal Williams
Worth the Money
Reviewed on | CV/Resume Writing |Verified Purchase

Super easy, professional and worth every dollar for an amazing resume!!