Customer Reviews - The Resume Center USA

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Real Customer Reviews About Us

You can either leave a public and unmoderated review on a legitimate third party review platform of choice (i.e.: Google, TrustPilot or Yelp), or directly with us once we've finished working on your order. Keep your eyes open for fake review sites; there are many of them at the moment and all highly ranked by Google.

Please make sure you read our few 1 and 2 star reviews as well as our many 3, 4 and 5 star ones - challenge us with any of your worries or concerns in relation to what you've seen - no matter where you read it. We're happy to go into detail.

A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.

We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!

If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!

We are proud to be one of the best Resume writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).




All Reviews

4.6 out of 5
43 rating(s)
5 star
87%
4 star
2%
3 star
2%
2 star
0%
1 star
9%

To calculate the overall star rating and percentage breakdown by star, we use a simple average.

To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.

Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;

  • By providing additional timestamps via our Verified Purchase badge.
  • By publishing reviews swiftly whether they are good or bad (as well as responding to them).
  • By continuing to accept and encourage reviews on legitimate 3rd party review sites like TrustPilot and Google alongside our own review platform.
  • As soon as we are able to have our reviews cryptographically signed a la blockchain by our customers, we will!
Ed Torres
Jeff was very professional and knowledgable - a pleasure to work with
Reviewed on | Specialist Resume |Verified Purchase
A
Ayman
Greate Service thank you.
Reviewed on | Resume Review Call |Verified Purchase

Most important points were clearly highlighted and well explained.

Mark
Long-winded sentenses based on other documents
Reviewed on | Resume Review Call |Verified Purchase

I paid USD 230 for a premium service but it took more than 2 weeks to receive the first draft, which was long-winded and felt more like a copy than a dedicated written resume. I asked for customer support but no response was received. Very dissapointed.

Yahia Elmonier
Fast Service
Reviewed on | Early Career Resume |Verified Purchase
Maher Messaoudi
The important points to have a good resume
Reviewed on | Resume Review Call |Verified Purchase

Very helpful remarks and tricks to improve my resume.

Roshan T Sardeen
How would you creat my CV in very professional manner
Reviewed on | Specialist Resume |Verified Purchase

I like when you keep asking question, that will, hence, more required information. I use this services to prepare a professional CV, that can be helpful for my future Jobs

M
Mildred A.
Such an invaluable service!
Reviewed on | Specialist Resume |Verified Purchase

When I decided it was time for a change of jobs, I did the usual - apply for every job I thought was a good fit for me. After not receiving responses from all four organisations I had applied to, I decided it was time for a change. Thanks to Zeth, I learnt that I had a whopping 15 years of experience that I was not selling as well as I should have. I now have an edited resume and I am more confident applying for jobs. I am a satisfied client.

D
Daniel Ortiz
Quick and efficient turnaround
Reviewed on | Specialist Resume |Verified Purchase

I liked the quick turnaround and professionalism. One suggestion would be to have individuals more familiar with the industry they are writing resumes for to provide better wording recommendations.

T
Tommy Burgos
Very professionally written
Reviewed on | Standard Resume Up To 10 Years |Verified Purchase
R
Rohith Guptha
How to build your Resume
Reviewed on | Resume Review Call |Verified Purchase

You will get to know what I am? Having a good good conversation with the best person will make you more focused. Over all excellent.

It's Avery good platform to test your resume and skill wise.

T
Tommy Burgos
very well written
Reviewed on | Standard Resume Update |Verified Purchase
D
Daniella Nneamaka
Resume call review
Reviewed on | Resume Review Call |Verified Purchase

It was really helpful, warm and insightful. Resume center indeed has a team of experts.

K
Kareem
Amazing LinkedIn Profile
Reviewed on | Professional LinkedIn Profile |Verified Purchase

I hadn't even realized the level of detail you can put into a LinkedIn, much less what recruiters are looking for and what important beats to hit. I did a resume, cover letter, and this linkedin. It's clear I can tell a full story now for recruiters. This LinkedIn profile alone was worth the full price of the entire set. Ian really nailed it with this. I'm confident I have a strong LinkedIn for years to come, and I'd do this investment any time. I'll definitely be coming back in years to come.

K
Kareem
High Quality Cover Letter
Reviewed on | Cover Letter |Verified Purchase

I received an extremely high cover letter from my reviewer. Writing isn't my skill set so it's nice to have someone quality you can trust to put a strong Cover letter together.

K
Kareem
Amazing Deal!
Reviewed on | Advanced Career Resume |Verified Purchase

This was an incredible deal for the quality of a professional resume I received. It's clear my reviewer knew his stuff. I never would have been able to put together this kind of resume myself. I'm really looking forward to the job search because I have such a strong resume.

K
Kareem
Ian was extremely patient and helpful
Reviewed on | 30 Min Phone Call |Verified Purchase

Ian was extremely patient and helpful during the experience. I wasn't sure what to expect but he was very clear about what would be good to put together and how the experience was going to be. It was really reassuring, and I knew it'd be worth the money as soon as I got off the call.

L
Lesly
Deadline
Reviewed on | Early Career Resume |Verified Purchase

I like the communication, they keep me posted on everything. They respect their deadline. May, the writer has done a wonderful job on my resume.

T
Tyler A.
Professional structure
Reviewed on | Professional LinkedIn Profile |Verified Purchase

solid recommendations for my Linkedin profile

T
Tyler A.
resume
Reviewed on | Advanced Career Resume |Verified Purchase

It could be that my field demands different requirements than the corporate space but I found myself making a number of changes in wording and structure to make the resume relevant to the job I am applying for. There seemed to be a difference in spelling, grammar and terminology standards as it seemed the writer was using a UK style of English and I am based in the US. I appreciated her prompt response and she was very easy to work with I just feel that my occupation may not line up 100% with JIGs typical client base. Overall it was good product and experience just required more work on my end that I would have hoped to make it something I felt comfortable submitting.

L
Liza
James never disappoints!
Reviewed on | Copywriting of 500 Words |Verified Purchase

Extremely talented and creative writer

R
Rodney Herod
Zeth was extremely helpful!
Reviewed on | Resume Review Call |Verified Purchase

I greatly enjoyed the 15-minute call with Zeth. He was direct, concise, addressed my needs, and gave constructive, actionable advice. Every minute of the call was filled with useful information. He was not rambling to consume 15 minutes. It offered optimal value without overselling. I assume him to be a person of integrity and I will definitely be reaching out as soon as my finances allow next month.

M
Michael Charnley
Absolutely the best
Reviewed on | Professional LinkedIn Profile |Verified Purchase

They are so knowledgeable and knew what were the important aspects of my career to highlight

Anne Matthews
Professional resume services
Reviewed on | Professional LinkedIn Profile |Verified Purchase

The ResumeCenter has an excellent secure online system to exchange documents and give feedback during the process. Jeff did a great job of pulling together resume, cover letter and LinkedIn profile offering suggestions on how to improve my online presence.

I purchased their services for my niece who is looking to switch careers and she is over the moon with her new resume and cover letter.

L
Liza
Excellent writing skills
Reviewed on | Cover Letter |Verified Purchase

James listens and delivers!

Bruno Militzer
LinkedIn Profile is updated to new standards
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Jeff really helped me update my LinkedIn Profile now I have all my experience up to date.

Bruno Militzer
Revamped Cover Letter
Reviewed on | Cover Letter |Verified Purchase

Jeff managed to really highlight what is the most important aspect of my Cover Letter, which is brief but very descriptive.

Bruno Militzer
New CV Revamped
Reviewed on | Senior Resume Writing |Verified Purchase

Jeff really helped me cut down my CV down to two pages which is great especially when looking for new work and with many years of experience I never knew that I could shorten down my CV.

L
Liza
James is a fantastic writer
Reviewed on | Basic Career Update |Verified Purchase

He understood exactly how I wanted the update and he organized it perfectly..he actually revamped it to add new verbiage and made the resume pop. He is the writer to use

M
Michael O
A Thorough Professional Review
Reviewed on | CV/Resume Review Call |Verified Purchase

I like that my resume was given attention to a thorough professional review. The call came across as very personal and detailed too. The corrections were totally on point. I recommend.

P
Preye
Resume Review
Reviewed on | CV/Resume Review Call |Verified Purchase
K
Kriz
GREAT SERVICE!!
Reviewed on | Resume Writing |Verified Purchase

I am very happy with my Resume! Thank you so much!

May- CV Writer
Glad to be of help!
d
divyanshu dubey
resume review call
Reviewed on | CV/Resume Review Call |Verified Purchase

i liked the way everything went and i understood alot of errors i was making while writing my resume for which i wanted a professional review which i got as well and that was a good experience.

J
J
Huge Selling Point
Reviewed on | Professional LinkedIn Profile |Verified Purchase

To have my LinkedIn profile mirror my resume and cover letter is a major plus for me to be seen by my future employers. It's great to have it put together like it was.

J
Jerome Floyd
I
Reviewed on | Cover Letter |Verified Purchase

I

Peter- Chief Executive Officer
We'd love to have your constructive feedback so we can act upon it and make sure you feel you have got your money's worth out of our services. We reached out on your order to see if you had any additional feedback as we hadn't heard anything from you in over a year until you posted this one star review out of the blue without any further comment.
J
Jerome Floyd
Okay
Reviewed on | Resume Writing |Verified Purchase

Hi

Peter- Chief Executive Officer
We'd love to have your constructive feedback so we can act upon it and make sure you feel you have got your money's worth out of our services. We reached out on your order to see if you had any additional feedback as we hadn't heard anything from you in over a year until you posted this one star review out of the blue without any further comment.
R
Raghvendra Kumar Mishra
Got very critical feedback
Reviewed on | CV/Resume Review Call |Verified Purchase

I got few important area of improvement in my resume.

H
Hannie
Communication is A1.
Reviewed on | CV/Resume Writing |Verified Purchase

I am super pleased with the James Innes Group. They communicate with me every step of the way. The work that was done for my CV was phenomenal. It is beyond what I expected; from my CV review to actually doing it for me. I cannot express how pleased I am right now.

E
Eduardo Denis
Great and helpful team!
Reviewed on | Professional LinkedIn Profile |Verified Purchase

Quick services

E
Eduardo Denis
Great and helpful team!
Reviewed on | Cover Letter |Verified Purchase

Quick service

E
Eduardo Denis
Great helpful team!!!
Reviewed on | Resume 5 Years or Less |Verified Purchase

I loved how quick it was to get my resume and cover letter done.

H
Hannie
They are LEGIT
Reviewed on | CV/Resume Review Call |Verified Purchase

They were honest and straight forward with me. I really appreciate the fact that they took the time to go over the entire resume with me on the call. I really recommend this site.

S
S.Smith
Wasn�t impressed
Reviewed on | Senior Resume Writing |Verified Purchase

I sent my résumé back about six times for basic wording and spelling mistakes. I’ve used this company previously and it was pretty good. this last time the writer that they assigned to my résumé wasn’t the best. In fact I paid $140 while I’m out of work And I plan on making updates to it again as it’s not exactly what I was looking for after I had mentioned to her on several occasions what I needed. I was tired of going back-and-forth and I was in a rush so I accepted it as is.

Katy- Chief People Officer
I was very sorry to learn that you were not, in fact, happy with the resume that was prepared for you. I can see that your order was placed on 1st August, without any express service, a writer was promptly assigned and an initial draft sent over on the 5th August. During the course of that very same day, Louise responded to all of your feedback very quickly, ultimately sending across five drafts. You provided feedback after draft 3 saying "This looks great" and providing just some minor amendments, after which it "looks ready to approve". A couple of minor adjustments later, the final draft was sent and we heard nothing further from you. At no point were we aware that you felt it wasn't what you were looking for, or indeed that you were in a rush. You mention here that you plan to make further updates, and we would love to help you with that so do please get in touch directly with some more specific feedback on your remaining concerns.
C
Crystal Williams
Worth the Money
Reviewed on | CV/Resume Writing |Verified Purchase

Super easy, professional and worth every dollar for an amazing resume!!